Premium text messages billing practices - Canada - xPetition

To the CRTC and the CWTA. Each of the undersigned constitutes a single complaint against premium text messaging services and associated account billing practices. Premium text messaging services are often misunderstood due to the nature of the user who may be a novice technology user. Short forms in these texts and difficult to read fine print on mobile phone displays increases the probability of misunderstanding of the product. Misleading marketing tactics by the company’s marketing these products make it all the easier for users to enter into agreements unknowingly. Resolution Sought - change account billing practices by mobile phone service providers 1. Clearly inform customers of this activity by having them sign a separate "opt in" box on thier service contracts. 2. All existing customers are opted out until they make a request to their mobile service provider to "opt in" for this type of account billing. 3. Premium text services bills client directly. This will ensure that subscriber knows they will be billed because they are asked to provide credit card or other billing information.

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Shoutbox

Louis 7 December 2011

"been scammed - decided to cancel Rogers"

Kannan 13 December 2011

"I support this petition. This scam hit the government owned"

Susan 25 February 2012

"I support this petition. Thank you."

May30 27 February 2012

"I support this petition, we were stung for $425"

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If you already have an account please sign in

I confirm registration and I agree to Usage and Limitations of Services

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I agree to the Personal Data Processing

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Goal

55 signatures

Goal: 5,000

Latest Signatures

28 November 2012

55. Jacek | I support this petition

24 November 2012

54. Madhu Sudhana Gupta | I support this petition

18 November 2012

53. Mhm | I support this petition

24 October 2012

52. yvan83 | I support this petition

18 October 2012

51. Sandra | I support this petition

1 October 2012

50. James | I support this petition

25 September 2012

49. Carolanne | I support this petition

13 July 2012

48. Reza | I support this petition

6 July 2012

47. Christine | I support this petition

12 June 2012

46. Glen | I support this petition

3 May 2012

45. Elise | I support this petition

17 April 2012

44. Moon | I support this petition

11 April 2012

43. Walter | I support this petition

1 April 2012

42. Baystreetboy | I support this petition

11 March 2012

41. Tony | I support this petition

29 February 2012

40. minerva | I support this petition

27 February 2012

39. May30 | I support this petition, we were stung for $425

25 February 2012

38. Susan | I support this petition. Thank you.

1 February 2012

37. Scott | I support this petition

24 January 2012

36. momo | I support this petition

18 January 2012

35. Nazim | I support this petition

13 January 2012

34. Helene | I support this petition

13 January 2012

33. Luis | I support this petition

5 January 2012

32. Jesse | I support this petition

30 December 2011

31. Benoit | I support this petition

14 December 2011

30. Parent | I support this petition

13 December 2011

29. Kannan | I support this petition. This scam hit the government owned

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Information

By: Paul

In: -

Petition target:
CRTC CWTA